I don't know if other people have had the same problem as I have, but a good comic shop is getting harder and harder to find. To be fair, I do have an amazing shop that I go to for my comics and special orders, but I can't resist popping into other shops whenever I find one.
One thing I've noticed is that very few comic shops are primarily sellers of comics anymore. They sell comics and manga. And RPGs. And trading cards. And rent anime. And have gaming nights five nights a week. And sells lots of snacks and drinks to go with the gaming nights. Why is this? Just to keep in business? Are there really so few people out there buying comics that a shop feels it has to cater to so many different niches that it does none of them well?
Which brings me to my next problem. There aren't a lot of shop owners or workers that I've met recently who know what's going on in regards to various books that are out now. I can forgive a comic shop guy (or girl) for not remembering something from a comic book that's 10, 15, 20+ years old. But there are some people who don't know what's up with the books they carry in stock, or are their featured books of the week. Is it that hard to do a little reading? Beyond not knowing what's in the books, there are shop owners/workers who don't remember what they have in stock, or who don't remember to put your comics aside for you as promised.
This is my personal experience talking. Technically, I have two comic shops that I frequent, A and B. A is about 25 miles away, and is the closest shop to me, since I live in the middle of nowhere. It's relatively new, and carries just about anything you could want - anime, comics, manga, RPGs, board games, card games, figurine games - in limited quantities. B is about 60 miles away, in the opposite direction, and focuses 95% of their business on comics (individual issues, graphic novels, TPBs), with a few RPG books and a few figure games (related to DC or Marvel), and a few toys based on comic books. I've had a box at B for years, and until this week, they've never missed anything I ordered (I'll get to that story in a moment). I got a box at A last year because they were new and I wanted to support "local" business, and because they were closer, and hey, less gas = more money for comics.
I had a 6 issue limited series in my box at A. The book came out every other month. Issue 4 never made it into my box. It took them a few months to track it down, but they did eventually find it for me. I then put a 4 issue limited series in that box, to keep it active. Not bad, but again, one of the issues wasn't in there during first shipment. Luckily, I happened to stop in on the street date, so they pulled one off the shelves and sold it to me.
At B, I've never had a problem with my box, until this past weekend. I special-ordered a TPB back in March, but I've only been back there twice since then, last month, when this book wasn't there, I didn't think much of it. Stuff gets delayed all the time in comics. Also, one other awesome thing about B. They'll hold your box for 3-4 months if you don't live in the immediate area, because they value you as a customer. At A, it's "check back every month or it's gone." Anyway, the guys who work at B laid out the stuff from my box, as they always do, and let me double-check before they rang me up. They'd accidentally put a magazine in my box that I'd picked up last month (special issue), which I mentioned I'd already gotten. No problem, back on the shelf it went. The TPB still wasn't there, so I asked when it was due in. The guy ringing me out said it should already be in.
This guy is great. He went through the boxes again, just to make sure it didn't get mis-filed, checked the large-item holding area, then checked the Previews mag to make sure the order had been noted. He went online to cross-reference the order with the invoice from when that shipment arrived. Discovered that an entire page was missing from the initial order, apologized profusely, and said he'd reorder it on Tuesday (they're closed Mondays, and the distro place was closed Saturdays, when I went to the store). It would be in in about two weeks. No big deal. He also, as a courtesy, double-checked the other TPB I had on special order, which didn't have a shipping date last time I'd been in, and told me it'd be in in Wednesday this week.
So, next time I'm down near B for business or visiting family, or whatever, my things will be waiting for me.
Why can't more shops be like B? Are more shops like B? B is the best shop I've found since high school, when I went to J every Wednesday for my comics fix. But more on the nostalgia later. I've got some Captain Britain and MI-13 to read.